Welcome to Chaparral Buick GMC Inc.

1. Available on Sierra EV Elevation Base Standard Range, Base Extended Range and Premium Extended Range, AT4 Base Extended Range and Premium Extended Range and Denali Base Standard Range and Base Extended Range models. If this vehicle was not used as a courtesy transportation vehicle by your dealer, then this vehicle may qualify for the federal new clean vehicle tax credit under Section 30D of the Inflation Reduction Act (IRA). IRS-qualified dealers eligible to offer the tax credit and participating dealers may apply the tax credit at the point of sale toward the vehicle price. See dealer for details and to confirm vehicle tax credit qualification. Your personal eligibility to claim this tax credit depends on your individual circumstances, including whether your adjusted gross income for the current or preceding taxable year exceeds the income thresholds contained in Section 30D. Buyers are advised to obtain a copy of the IRS's confirmation that a "time-of-sale" report was submitted successfully by the dealer. You should consult your tax, accounting or legal advisor to confirm your eligibility or if you have questions regarding this tax credit. This information does not constitute tax, accounting or legal advice. Credit availability and amount subject to federal law and regulations and manufacturing constraints. For information about the IRA’s federal tax credit, please visit https://www.fueleconomy.gov/feg/taxevb.shtml. Must take delivery by 9/30/2025.

1. Available for eligible individual buyers on new qualifying vehicles assembled in the US. Only applies to interest paid in tax years 2025-2028 on new debt contracted after 12/31/2024. Tax deduction subject to change and filing requirements. Income restrictions and other restrictions and limitations may apply. Consult your tax, legal, or accounting professional if you have questions. This information does not constitute tax, accounting, or legal advice. Deduction subject to federal laws and regulations and manufacturing constraints.

1. To qualify for the GM Limited Time Special, you must: (1) be a current Costco Gold Star, Business, or Executive level Member by June 2, 2025; (2) register with Costco Auto Program online or through its call center by August 4, 2025, to receive a certificate with your unique promotion code; (3) present your certificate and unique promotion code to any Chevrolet, GMC or Cadillac dealer at time of visit; (4) take delivery between June 3, 2025, and August 4, 2025, of a new 2024, 2025, 2026 GMC Sierra EV, Hummer EV SUV, or Hummer EV Pickup to receive a $1,000 Gold Star/Business Membership Costco member-only incentive or $1,250 Executive level Membership Costco member-only incentive. Incentive will be applied at time of eligible purchase or lease and is compatible with current eligible manufacturer incentives for which you qualify. Incentive is subject to change due to vehicle inventory availability. Visit CostcoAuto.com/GM for full details. Costco and its affiliates do not sell automobiles or negotiate individual transactions. 2. To qualify for the GM Rewards Limited Time Special, and receive 10,000 GM Rewards points for Costco Gold Star, Business Membership or 12,000 GM Rewards points for Executive Membership on eligible purchases you must: (1) be a Costco Gold Star, Business, or Executive level Member by June 2, 2025; (2) be an individual consumer 18 years or older residing in the fifty (50) United States or Washington, D.C.; (3) be a GM Rewards Member or enroll in the GM Rewards Program within 30 days of the purchase of a qualifying vehicle at experience.gm.com/createaccount; (4) register with Costco Auto Program online or through its call center by August 4, 2025, to receive a certificate with your unique promotion code; (5) present your certificate and unique promotion code to any GMC dealer at time of visit; (6) take delivery between June 3, 2025, and August 4, 2025, of a new 2024, 2025, 2026 GMC Sierra EV, Hummer EV SUV, or Hummer EV Pickup through the GM Limited Time Special. GM Rewards Members also earn 1 point for every $5 spent on a new GM lease or purchase, based on the vehicle MSRP and excluding taxes and fees. Points will be awarded within 45 days of your qualifying vehicle purchase. GM Limited Time Special Incentive is subject to change due to vehicle inventory availability. Visit CostcoAuto.com/GM for full details. Costco and its affiliates do not sell automobiles or negotiate individual transactions.

1. Monthly payment is $27.78 for every $1,000 you finance. Average example down payment is 9.7%. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 8/4/25. 2. AVAILABLE ON THE TURBOMAXTM ENGINE. Not available with lease and some other offers. Take new retail delivery by 8/4/25. 3. AVAILABLE ON THE TURBOMAXTM ENGINE. MUST BE A CURRENT OWNER OF A 2011 MODEL YEAR OR NEWER BUICK OR GMC VEHICLE OR A CURRENT LESSEE OF A 2020 MODEL YEAR OR NEWER BUICK OR GMC VEHICLE THROUGH GM FINANCIAL FOR AT LEAST 30 DAYS PRIOR TO NEW VEHICLE SALE. Not available with lease and some other offers. Take new retail delivery by 8/4/25. 4. AVAILABLE ON THE TURBOMAXTM ENGINE.

1. Length of contract limited. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 8/4/25. 2. MUST BE A CURRENT OWNER OF A 2011 MODEL YEAR OR NEWER NON-GM VEHICLE OR A CURRENT LESSEE OF A 2020 MODEL YEAR OR NEWER NON-GM VEHICLE FOR AT LEAST 30 DAYS PRIOR TO NEW VEHICLE SALE. Not available with lease and some other offers. Take new retail delivery by 8/4/25. 3. Deferred monthly payments for 90 days. Excludes residents of PA. Must finance with GM Financial. Some customers may not qualify. Down payment required at signing, if applicable. Finance charges accrue from date of financing. Not available with lease and some other offers. Take new retail delivery by 8/4/25.

*Eligible brands ACDelco Gold ($20 rebate per battery) and ACDelco Original Equipment or GM Genuine Parts ($15 rebate per cabin air filter, $15 rebate per engine air filter, $80 rebate per brake pad set or brake rotor set and $30 rebate for three wiper blades). $160 rebate derives from collective rebate on all eligible parts. Limit one rebate per VIN for battery and filters. Limit two rebates for brake pad or rotor sets. Limit three rebates per VIN for wipers. Rebate will be issued as a Visa® Gift Card. See mycertifiedservicerebates.com for details and rebate form, which must be submitted by 9/30/2025. Offer ends 8/31/2025. Installation not required for wiper rebate.

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Welcome to Chaparral Buick GMC Inc. In Johnson City, TN

Chaparral Buick GMC Inc. in Johnson City is your #1 Buick, GMC dealer also serving Bristol, Kingsport and Elizabethton, TN as the best used car dealership in the Tri-Cities area! We're family owned and operated for nearly 3 decades. Schedule your test drive today and find out why Chaparral Buick GMC Inc. is "The Heart of the Motor Mile" with a quick, no-nonsense and hassle-free buying experience.

Call us at (423) 218-0325 if you have questions regarding our vehicles or to reach our Buick, GMC certified service department.

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Our Reviews

DealerRater Jul 11, 2025

Absolutely horrific business practices. After placing our intended purchase under contract in an evening, less than 24 hours AND after they had confirmation the bank was cutting the check, they sold to another buyer as we were at the bank. Will never spend a dime there, better be ready cash in hand to buy. Doesn’t look like they’re terribly reputable or trustworthy.

DealerRater Jul 2, 2025

DO NOT BRING VEHICLE WITH AFTERMARKET PARTS!!! EXTREMELY RUDE AND ARGUMENTATIVE!!! If I could give a negative amount of stars I would. I brought my truck in for a compression test. Told them not to flash my truck or do anything with the ecm/tcm because I had tunes flashed on it. Waited six days for a call back that my truck was done and it passed the test and nothing seemed wrong. Came to pick it up and the original service representative I was dealing with disappeared and all of the sudden I was dealing with someone else. The guy pulls my truck around and goes to hand me the keys with the dashboard lit up like a christmas tree. Says they didn’t do anything to the truck and they don’t know why it’s like that. I check the codes and two of them are from the coolant system sensors (where the compression test was done). I go back and tell the service representative that the truck is in limp mode because of something they did with the test because the codes coming up are from the coolant system so I ask if they could look at it again if I left the truck with them. The service representative then proceeded to get in an argument about how they cant test do the test on an aftermarket coolant tank and lines and that it actually failed the compression test… after they told me everything was fine. I tell him thats not what they told me…they said everything passed. He then goes back to talk to the mechanic who worked on my truck (i would assume) and comes back with no answer but that they can replace all of my aftermarket parts with GM products if I wanted to pay for that done. I asked if that was the case why did they not call me before they did anything when I was clear the truck was aftermarket when dropping it off and he said I didn’t tell them I had aftermarket coolant parts. Nobody tells any mechanic every aftermarket part that is on their vehicle before dropping it off to get work done. Standard procedure would be to examine the vehicle before doing anything. I would have gladly taken a phone call saying they cant do the diagnostics on my truck rather than the predicament I am in now. At this point I have had enough and the representative was escalating the situation further just trying to get me to leave knowing they are sending me out of there with a broken vehicle that did not have any issues before I brought it there. The truck was limp mode and I was running late for an appointment so I left it in their parking lot. End up coming back trying to fix it MYSELF because they refused to help me any further. I could not fix it so I brought it to another shop. That shop has now determined that they actually did flash the vehicle after being told not to from the beginning AND the service representative lying straight to my face saying they did not do anything to it. At this point I don’t even believe they did a compression test which I was still charged $160. All in all I paid for a diagnostic test (which might or might not have actually been done) and was returned a vehicle that did not run with no assistance from them to get it back to driving. If they were honest and apologized this could have went a lot differently because I could have solved the issue myself but now I will have to pay another shop just to solve the issues this service department created. Being this is a dealership one would assume this is not a shady and scammer mechanic shop but they have proved themselves to be no better. I will never step foot in another dealership service department again after what happened here. It is absolutely appalling that they can get away with doing this to people. Stay far away from Chaparral.

DealerRater Jul 6, 2024

I test drove 3 trucks salesman was great. I was in and out within an hour after we agreed on the vehicle and price.

DealerRater Dec 22, 2023

I was leary before arriving due to some past reviews but we saw the vehicle as soon as we drove in. The salespersons came out and we took a testdrive with no hassel. The car was in good condition and we were offered a discount when we mentioned seeing some rust underneath. We were never pressured and the deal was fast and easy!

DealerRater Nov 1, 2023

I made contract online then was ignored every turn I took. totally sorry customer service along with the sales person that never return texts

DealerRater Jan 21, 2023

could'nt get together on price or trade in or finance on truck or they never responed to my inquirey

DealerRater Mar 8, 2022

Horrible!! Service and sales were completely dishonest. Bought a used car with a major mechanical issue and management was unwilling to do anything to help correct the issue.

DealerRater Sep 25, 2021

They never made my wife and I feel like we were being pressured into buying something that we didn't want. They were super friendly and treated us like family.

DealerRater Aug 17, 2017

Bought a used car less than a month ago. The axles were so bad they practically fell out, the cars security portion of the computer has a code showing the odometer has been tampered with. Volvo mechanic says the only time this code can be logged is when the odometer has been changed and a back tire caught fire. They will avoid your calls and they won't care much about you. Buyers beware getting a car from Chaparral in Johnson City,Tn.

DealerRater Jun 19, 2017

Just want to thank John and the rest of the team for making my experience purchasing my Buick Regal quick, smooth and hassle free. From the Welcome to Delivery I always knew what was going on and was engaged. Recommend

DealerRater Feb 23, 2017

I use Chaparral to service my vehicles for as long as they have been open. I presently have my GMC Yukon and Chevy Corvette. The Service Manager, Service Advisors and service technicians are tops in their fields. From the minute I drive into the service area, I made to feel important. The work is always performed professionally, in a timely manner and always comparatively priced. I recommend the service department to anyone needing service on their GM or any other vehicle.